Shipping policy

Shipping Policy

At Tyrant Solutions USA, we don’t mass-produce generic gear. We are a dedicated innovation lab based in Nampa, Idaho, where every system is inspected and packed by our founding team to ensure it meets our high standards for the field.

Shipment Processing & Lead Times

Because we utilize high-performance, specialized raw materials—including custom carbon fiber and 150D ripstop fabric—processing times can vary based on material availability.

  • Standard Processing: Please allow [Insert Your Preferred Range, e.g., 5-10] business days for your order to be processed and prepared for shipment.

  • Material Delays: As a boutique startup, we occasionally experience longer lead times while waiting for raw materials to arrive at our facility. If your order is expected to take longer than our standard window, we will reach out to you directly with an updated timeline.

  • Quality First: We appreciate your patience as we ensure every "never-seen" solution is built to last before it leaves our doors.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • Domestic (USA): We primarily use UPS and USPS for reliable delivery across the country.

  • International: We ship worldwide via DHL Express and UPS Worldwide.

International Shipping (Duties, Customs, and Taxes)

Tyrant Solutions USA is proud to serve our international customers.

  • Import Fees: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.

  • Responsibility: All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

  • Brokerage Fees: International carriers may charge a disbursement or brokerage fee to process your package through customs.

Damages & Lost Packages

  • Tyrant Solutions USA is not liable for any products damaged or lost during shipping.

  • If you received your order damaged, please contact the shipment carrier to file a claim.

  • We offer shipping insurance options at checkout to protect your investment in our specialized systems.

Contact Us

If you have any questions about the status of your order, please reach out to us at Tannerb@fundamentalbuild.com